UPANDRUNNING, are delighted to have you as a patient. We have written this policy to help you understand what information we collect, how we use it and what choices you have about it. We welcome your questions and comments on this policy.

We only collect information when you give us permission to obtain it
When you first arrive at our clinic you will be asked to complete a patient sign up form, disclaimer. Here you agree to us storing certain information including your name, contact details, gender, health details and any other information you give us. You also agree to us sharing this information with third parties for the purposes of your health treatments, for example a laboratory, health insurance company or any other provider that will benefit and support your treatment process.

What do we do with the information that we collect?
We store your data in a protected Medical Health care system. It is safe and secure within the system and access is restricted to the doctor or clinician that is assigned to your patient file.
In addition to the specific circumstances above, we will share your information with third parties that are specifically related to your treatment journey.

Transferring your information
UPANDRUNNING operate both within the jurisdiction of DIFC and the United Arab Emirates. Regardless of jurisdiction where you register as a patient, you authorize us to transfer and store your information across both of these legal entities, for the purposes described in this policy.

Choices you have about your information
Our goal is to give you simple and meaningful choices regarding your information. If you no longer wish UPANDRUNNING to store your personal information then please inform us by either notifying in person or emailing info@upandrunningdubai.com. Please be aware that we are not responsible for your data once it has been sent to a third party, with regards to their storage policies or your protection rights. Once your data has been removed from our system, we will no longer have a health record for you and your patient history will not be possible to track.

How long we keep your information
We keep your information indefinitely so that when you return to us as a patient your record can be found.

Contact Us
The best way to get in touch with us or to exercise your options described above is to email us at info@upandrunningdubai.com. The Data Protection Officer appointed for UPANDRUNNING is Martin Wessel Tolvig.